1. Overview
Ten Gav (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly, securely, and transparently.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights in relation to your personal data.
By using our website or making a donation, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide when donating, registering, or contacting us.
This may include:
– Full name
– Email address
– Donation details (amount, currency, date, and transaction reference)
– Communication preferences (e.g. consent to receive updates)
We do not collect or store credit card or banking details. Payment information is processed directly by secure third-party providers (see Section 4).
We may also collect limited technical information such as:
– IP address
– Browser type
– Device information
– Website usage data (for security and analytics purposes)
3. How We Use Your Information
We use your personal information for the following purposes:
– To process and administer donations
– To issue donation receipts
– To communicate with you regarding your donation
– To provide updates, impact reports, and organizational news
– To comply with legal, financial, and regulatory obligations
You may opt out of communications at any time.
4. Payment Processing
– All donations are processed securely by third-party payment providers, which may include:
– Israel Gives/Israel Toremet
– Bestow Canada Foundation
– America Charity Partners
– UK Gives
– PayPal
– Bit
These providers handle your payment details directly in accordance with their own privacy policies.
Ten Gav does not receive, store, or have access to your full payment card or banking details.
5. Legal Basis for Processing (where applicable)
We process personal data based on:
– The necessity to complete and administer your donation
– Compliance with legal and regulatory obligations
– Your consent (for communications)
6. Data Sharing
We do not sell, rent, or trade your personal data.
We only share data with:
– Trusted service providers who assist in donation processing, communication, or technical operations
– Payment processors (as listed above)
– Legal or regulatory authorities when required by law
7. Data Retention
We retain personal information only for as long as necessary to:
– Process donations
– Maintain accurate financial and legal records
– Fulfil reporting obligations
– Operate our donor communications systems
8. Your Rights
You have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request deletion of your data (subject to legal obligations)
– Withdraw consent for communications at any time
– You may unsubscribe from emails using the link in any communication or by contacting us directly at [email protected]
9. Data Security
We implement appropriate administrative, technical, and organisational measures to protect your personal information against loss, misuse, or unauthorised access.
While we take reasonable steps to safeguard data, no system can be completely secure.
10. International Data Transfers
As an international organisation, your data may be processed or stored outside your country of residence, including by third-party service providers.
11. Cookies and Website Usage
Our website may use cookies and similar technologies to:
– Improve website functionality
– Understand website usage and performance
– Enhance user experience
– You may adjust cookie preferences through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
13. Your Consent and Communications
By providing your information, you may receive:
– Donation receipts and transactional messages
– Updates about Ten Gav’s work
– Impact reports and other informative communications
– You may withdraw consent at any time.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
15. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact: [email protected]
Updated May 10, 2026